Frequently asked questions.
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To access bulk-billed group therapy online at no out-of-pocket cost to you, you'll need to a) reside in a rural or remote "MMM4-7" area and b) have a current mental health care plan from your GP.
Not sure whether you're eligible for bulk-billed sessions? Type your address in here, click the summary tab and scroll down to the heading 'Modified Monash Model'. If your address is coded 'MM 4', 'MM5', 'MM6' or 'MM 7', you're eligible. If your address is coded 'MM 1', 'MM2' or 'MM3', you're not eligible for the group session rebate but you can still participate in the group with a mental health care plan and pay a gap fee of $59 per hour for the course (your individual sessions will be bulk-billed).
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Confidentiality is a fundamental ground rule of group therapy. However, while psychologists are bound to uphold confidentiality by our code of ethics, the general public is not. Therefore, there's no absolute guarantee of confidentiality when sharing with members of the general public during a course of group therapy. However, we ask all group members to sign a contract agreeing not to disclose anyone's personal details outside the group in good faith and, from our experience, most people are sensitive to the privacy needs of others.
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We ask all group members to respect one another’s privacy and keep the identities of other participants confidential. While we aim to create groups that minimise the likelihood of members knowing each other, there may be occasions where you recognise someone in your group.
If this happens, please let us know. We can arrange a one-to-one conversation to discuss how to navigate the situation and support you in deciding what feels most comfortable. This may include continuing in the group or pausing and joining a different group at a later time.
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Yes. Cognitive Behavioural Therapy (CBT) is commonly used to support both anxiety and depression, as many of the underlying patterns—such as unhelpful thinking styles, avoidance, and reduced activity—can be similar across both experiences.
In this course, you’ll learn general CBT skills that are helpful for managing both anxiety and low mood. Because of this, it is suitable whether you experience anxiety, depression, or both, as the strategies taught can be applied flexibly to your individual needs.
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There will be 4-10 women in each group. We believe this is an ideal size to ensure there is enough time to focus on each person in the group, while providing you with a diversity of perspectives and life experiences to learn from.
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A MHTP is available for people who have been diagnosed with a mental health difficulty, including anxiety and depression. It enables people to access the Medicare rebate for 10 individual and 10 group psychological treatments per year. You need to see a GP to receive a MHTP.
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We understand that life can be unpredictable, and sometimes plans need to change.
One-to-one sessions
If you need to cancel or reschedule your individual appointment, we ask for at least 1 business day’s notice. This helps us offer the time to someone else who may be waiting for support. If less than 1 business day notice is given, or if you do not attend your appointment, a $145.25 missed appointment fee will apply.Group program sessions
Our group program runs as a closed, six-session course, and places are limited. Because each group relies on consistent attendance from all members to create a safe and connected experience, we ask that participants commit to attending all sessions.If you are unable to attend a session, a $68.30 non-attendance fee will apply. This helps us manage group continuity, support fair access for others, and ensure we can continue offering the program sustainably, noting that Medicare rebates cannot be claimed for missed sessions.
We appreciate your understanding—these policies are in place to support both the group experience and access for others who are waiting to join.
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Groups tend to be most effective when members face similar challenges and function at comparable levels. We strive to match you with other women of similar age and life circumstances, creating a supportive environment where you can connect meaningfully with others who share your experiences.
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Our groups are closed, which means all participants begin the course at the same time. We believe this shared start fosters stronger connections between each other and a sense of belonging to the group.
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There are benefits of both group and individual therapy, however, research shows that treatment is most effective when someone receives both. Fortunately, with the Medicare rebate, you can receive government financial support to access 10 sessions of individual support plus 10 sessions of group therapy with a psychologist. If you want recommendations for individual therapists please ask your GP.
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Groups are open to anyone who shares the lived experience of womanhood. We warmly welcome all women, including trans women and non-binary people who identify with or have a connection to womanhood.